Hassle-Free Solutions for Your Peace of Mind

At BabbleRoo, we’re committed to delivering high-quality, reliable products that support your parenting journey. We understand that circumstances can change, and we’re here to help, whether you’ve received a faulty item or simply need to make a return.

Warranty Coverage for Product Defects

All BabbleRoo products are backed by our warranty, which covers manufacturing defects. If you believe your item is faulty or not functioning as intended, please contact our support team with a description and photo of the issue. We will gladly assess your claim and arrange for a replacement or refund as appropriate.

Change-of-Mind Returns (Color, Style, Duplicate Gifts)

We also accept returns due to change of mind – including reasons such as incorrect color selection or receiving a duplicate gift. However, to be eligible for a return under these circumstances, the following conditions must be met:

• The item must be unused, in original condition, with all tags attached and packaging intact.
• Returns must be initiated within 30 days of receipt.
• Items that are returned without original tags or packaging, or show signs of use, will not be accepted and will be considered ineligible for return.

Please ensure the item remains in resalable condition if you intend to return it.

How to Initiate a Return:

• Contact Us: To initiate a return or request a refund, simply reach out to our customer support team via email at support@babbleroo.shop. Be sure to include your order number and reason for return in your message.
• Return Shipping: Please note that return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.